- REPEAT prescriptions (items you have regularly) take us 2 working days to be processed.
- ACUTE Prescriptions (items you just take occasionally/for short periods) take us 3 working days to process.
- We will not further investigate your prescription request until after this time period has passed.
- If you need the medication urgently in less than this timescale you must contact your pharmacy for an emergency supply.
Housebound patients
Some local pharmacists operate a system where they collect repeat prescriptions from the surgery on your behalf, and arrange delivery to your home. If you have made such an arrangement with your pharmacist, please let us know when you order your medication. You must arrange this service direct with your pharmacist and not with the surgery.
Return of Unused Medications
We are unable to accept unused medications, these should be returned to your local pharmacy.