How to order prescriptions

  1. Via online patient services system (Preferred option age 16+,  also allows you to book GP appointments online)

 Login - Patient Services (

To register please complete this form HERE and email to or hand in to practice. Once processed we will send an email with your login details

     2. Via my surgery website system (will no longer be in use from 30/9/24)

  • Click Here to order your Prescriptions 

For under 16s

  • Request via your local pharmacy (preferred option)
  • At reception
  • Via email to

Important Information!

Register for Online Patient services now!

To register please complete this form HERE and email to or hand in to practice. Once processed we will send an email with your login details

From 30th September 2024 we will stop using the 'my surgery website' system and all online prescription requests should be made via the online patient services system, so please register now!

Collection of Completed Prescriptions

  • REPEAT prescriptions (items you have regularly) take us 2 working days to be processed.  
  • ACUTE Prescriptions  (items you just take occasionally/for short periods) take us 3 working days to process. 
  • We will not further investigate your prescription request until after this time period has passed.  
  • If you need the medication urgently in less than this timescale you must contact your pharmacy for an emergency supply. 

Housebound patients 

Some local pharmacists operate a system where they collect repeat prescriptions from the surgery on your behalf, and arrange delivery to your home. If you have made such an arrangement with your pharmacist, please let us know when you order your medication. You must arrange this service direct with your pharmacist and not with the surgery.

Return of Unused Medications

We are unable to accept unused medications, these should be returned to your local pharmacy.


Nominate a Pharmacy and don't request prescriptions too early.


It is recommended that all Patient's nominate a preferred Pharmacy to which their Prescriptions will be sent.  To do this contact the Surgery.

Community pharmacists are facing unprecedented demand. Early requests for repeat prescriptions adds extra pressure on pharmacy teams and will not be processed.  Please request your prescriptions only when they are required and do not stock pile medications.