The difference between acute and repeat prescriptions
We process 1000s of medications each week. To help us meet your expectations please note the following:
Repeat Prescriptions are for items that the GP has decided you can order on a regular basis. These are the items already listed on the re-order form attached to your current prescription. These are processed quickly and should be available for collection within 2 working days of requesting (normally ready for collection after 13:00). However if your prescriptions are collected by a pharmacy they may take a further 2 days to be ready in the pharmacy (depending on the pharmacy).
Acute Prescriptions are for items which the GP has decided you can NOT order on a regular repeat prescription. These require longer to process because the GP needs to review your medical records to determine the appropriateness of the medication you have requested and may take up to 5 working days to be ready.
If you have not been prescribed a medication before you will need to contact the surgery to book an appointment with a GP.