We process 1000s of medications each week. To help us meet your expectations please note the following:

• Repeat Prescriptions are for items that the GP has decided you can order on a regular basis. These are the items already listed on the re-order form attached to your current prescription. These are processed quickly and should be available for collection within 2 working days of requesting (normally ready for collection after 13:00).  However if your prescriptions are collected by a pharmacy they may take a further 2 days to be ready in the pharmacy (depending on the pharmacy).
• Acute Prescriptions are for items which the GP has decided you can not order on a regular repeat prescription. These require longer to process because the GP needs to review your medical records to determine the appropriateness of the medication you have requested and take 3 working days to be ready.
• If you have not been prescribed a medication before you will need to contact the surgery to book an appointment with a GP.