Contact Details

Contact details

Colinton Surgery

296B Colinton Road,

Edinburgh

EH13 0LB

 

Telephone 0131 441 4555

 

Surgery times

Consultations to see the Doctors and Practice Nurses are by appointment only.  Please do not arrive at the surgery expecting to be seen without an appointment or contacting reception in advance.

The appointment lines are open from 8.00am and close at 18.00.

 

Out of Hours

From 6pm to 8am Monday to Friday and from 6pm Friday until 8am Monday NHS24 will provide the out of hours service. 

Telephone:111

NHS24 also provides a medical advice service during the day.  Further details are available on their website –

www.nhs24.com

 

Remember for a life threatening emergency you should still dial 999

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or in the following links: 

PATIENT COMPLAINT FORM.doc 

Colinton Surgery Complaints Procedure

Email address to send photos if requested to do so by a Clinician.

Sometimes a GP or nurse will ask you to email them a photo of a symptom that you have.  If asked to do so, please email it to clinical.s70131@nhslothian.scot.nhs.uk.

Please only use this email address if asked to do so by a clinician. 

View details for:-

Address book Address

Colinton Surgery
296b Colinton Road
Edinburgh
EH13 0LB

Telephone Numbers Telephone Numbers

Telephone:
0131 441 4555
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

NHS ScotlandThis site is brought to you by My Surgery Website