NEW ONLINE APPOINTMENTS AND PRESCRIPTION REQUEST SYSTEM
We are now launching a new service which will allow:
Appointments: To book, view and cancel GP appointments online.
Prescriptions: To see your current repeat medications online and be able to order repeat and acute medications via a new secure online link.
To register for this service bring photographic identifiation to reception.
No routine phone calls Tuesdays 1245 - 1315.
As a change to procedures we will now be closed to routine phone calls 1245 - 1315 every Tuesday to allow time for staff training. If you have an emergency select option 1, otherwise please phone back after 1315. Thank you.
UPDATE ON ROYAL HOSPITAL FOR CHILDREN AND YOUNG PEOPLE - HALT OF MOVE TO NEW SITE
To protect patient safety the Health Secretary has delayed the move of patients, staff and services from the existing Royal Hospital for Sick Children to the new site at the Royal Infirmary of Edinburgh, which was due to take place next week.
This decision was taken following final safety checks which revealed that the ventilation system within the critical care department in the new hospital requires further work to meet national standards.
Health Secretary Jeane Freeman said:
“There is no greater responsibility of the NHS than to ensure the clinical safety of their patients, not least when those patients are children. In order to be absolutely sure that patient safety is delivered, I have no choice but to postpone NHS Lothian’s planned move to the Royal Hospital for Children and Young People.
“It is vital that patient safety remains paramount, which is why I have asked the health board to stop all moves until assurances have been given that the new site is entirely compliant with the relevant health technical standards.
“Departments within the hospital will move over on a phased basis as soon as it is safe to do so. This work will benefit from external quality assurance from Health Facilities Scotland and Health Protection Scotland and the plan for these moves will be submitted to Scottish Government for approval.
“We will continue to be in close contact with the health board throughout this period to ensure the health and safety of patients remains the key focus.”
NHS Lothian Chief Executive, Tim Davison said:
“Patient safety is paramount, and following the handover of the new hospital NHS Lothian has continued to monitor facilities at the new site to ensure all systems are operating to national standards.
“Following advice from an independent advisor, I fully accept the Health Secretary’s decision to reschedule the move to the Royal Hospital for Children and Young People. The air environment is extremely important and can help prevent the occurrence and spread of infection in patients who are already vulnerable.
“We are extremely disappointed that we cannot move as planned and I am very sorry for the disappointment this will cause to patients, their families and staff affected by this delay. However, patient safety must always come first.”
A dedicated helpline has been set up on 0800 028 2816. This will be operational from 12pm on Friday, July 5 and will run until 10pm that evening. After Friday the line will be operational from 8am until 10pm during the week and from 9am to 5pm on Saturdays and Sundays.
The delay in moving to the new hospital site includes halting the move of the Department of Clinical Neurosciences.
CHANGES TO CHILDHOOD IMMUNISATION VACCINATIONS FROM APRIL 2019
From 16 April all routine immunisations for children under 5 are administered differently as part of changes throughout NHS Lothian related to the new GP contract. Key points are:
All vaccinations will be administered on a Tuesday in Colinton Surgery by a visiting nurse from the NHS Lothian Community Vaccination Team - no longer by Practice Nurses or Health Visitors.
All future appointment invitations will be sent out by NHS Lothian Child Health department. For the appointments on each Tuesday, letters offering appointments should arrive by the previous Thursday at the latest.
If you have not received a letter by that date, or have any queries regarding the timing of the appointment please phone Child Health on 0131 446 4295.
However, all questions relating to clinical pre-immunisation advice should be addressed to our Health Visiting team based at Allermuir Medical Centre on 0131 441 4704.
We appreciate that this is a significant change, but it is outside our control. There are often problems with the introduction of any new system, so your understanding would be appreciated during the change to this new system and we apologise in advance for any inconvenience.
Dr Amanda Pringle has gone on maternity leave and we wish her well. She has been replaced for the duration of her maternity leave by Dr Elaine McAdam.
We also welcome Dr Omer Rauf as our second GP Registrar and Nicole Kerray as an additional receptionist.
Our lead District Nurse Gail Turner has moved to a post nearer her home in the borders and we wish her well. She is replaced from 25/3/19 by Jane Harkness who has previously worked at Colinton Surgery
TEXT MESSAGING SERVICE .We now offer this service and patients who have given consent on the appropriate form (see below) will receive a text message reminder.
To join the texting service.
If you ‘opt in’ to this service you will be sent a reminder prior to your appointment. If you wish to cancel please contact the surgery.
If you have certain specific chronic diseases you may also (starting in the future, date tbc) be sent a text asking you to contact the surgery to make a review appointment. Other messages relating to individual patients may also be developed.
To receive texts every patient will need to ‘opt in’ by providing an up to date mobile phone number and written consent to receive text messages for Colinton Surgery. If you are 16 or over please complete one of the forms available below and at Reception and hand it in to Reception.
text message consent form 1217
Mobile phone numbers given must only relate to one patient. No text will be sent to children under 16 in case a parent’s mobile phone number has been given for that child.
It is extremely important to inform us of any change of mobile phone number or loss of phone so appointment details are not sent to an unauthorised person. Just contact Reception to inform us.
We hope that this will be an important improvement to our service. If you have any questions about it just ask at Reception.
Travel vaccinations - unable to provide these if less than 6 weeks before departure.
We always advise to contact us at least 8 weeks before travel as you may need a series of vaccinations at a set frequency. If you have less than 6 weeks before the date of departure we do not have the resources to provide the appropriate vaccinations and you are advised to contact a private specialist travel clinic.
Our Charity for 2019
Our selected charity for 2019 is Sands (Stillborn and Neo-natal Death Society) Lothian, which provides compassionate support to families following the death of a baby through specialist bereavement services, including befriending and counselling. Further details are at https://sands-lothians.org.uk/
Scottish Bowel Screening Programme
The Practice is promoting the Scottish Bowel Screening Programme. Patients between the ages of 50 to 74 will be invited for screening every two years.
Click here for more details
Chip and PIN debit card reader
We now have one installed to take payments from all cards except Solo.