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Contact Details

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or in the following links: Complaints Policy Patient Info 0312.doc  PATIENT COMPLAINT FORM.doc

View details for:-

Address book Address

Colinton Surgery
296b Colinton Road
Edinburgh
EH13 0LB

Telephone Numbers Telephone Numbers

Telephone:
0131 441 4555
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 
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